Traveldog Spain

Contratamos los servicios de Traveldog casi un año antes de viajar, tiempo durante el cuál Pilar fué muy profesional y amable. El día del vuelo de nuestro gato, tuvimos un incidente relacionado con las medidas de la reja de la puerta del transportín que nos habían proporcionado, y la compañía aérea no le permitía volar. Afortunadamente con el trabajo conjunto de muchas personas, incluidas Jordi, Luis, Pilar y nosotros mismos conseguimos solucionarlo y ahora estamos felizmente reunidos en Australia. Sinceramente, no dudaría en recomendar o volver a contratar los servicios de Traveldog para nuestro viaje de vuelta. Un cálido saludo para todos desde Melbourne.

We returned to Sydney, Australia with our cross Jack Russell/Corgi after spending 15 months in Spain. Pilar was able to instruct us with what was required for each step of the process and were able to choose the level of assistance we wanted. We chose for her to handle every aspect of the move including pick-up from our place in Barcelona through to the 10 day quarantine in Melbourne and flight to Sydney. Pilar understood our concerns for our precious cargo and was genuine in her assurances that Betty would be taken care of and returned to us safely. We picked up Betty from Sydney Airport 3 days ago. She was (naturally) exhausted but is now back to her old loving self and enjoying being home again. Thank you Pilar for bringing our baby home safely, and to Lina for the Melbourne to Sydney leg of the trip. Tip: when picking up your pet from Sydney Airport cargo bay, be sure to have hard copy proof of identification of who you are! ☺️

Traveldog and Pilar gave us piece of mind from day 1 in this stressful adventure. She gave us advice on best airline and explained pros and cons of the different options. Our two labradoodles traveled from Chicago to Barcelona via Amsterdam. With Traveldog excellent and frequent communication we made sure our paperwork was complete and we followed the entire process after they landed. The dogs were delivered to our new home safe and sound after going for a short and our hearts were filled with joy.

Una gran experiencia, un alivio encontrar está empresa tan amable y atenta para el humano y los animalitos. Nos mudamos de país y lo que nos asustaba era no poder viajar con ellos. Gracias a la gestión de pet travel mi perrita de 18kg pudo viajar en cabina y toda la familia llegamos nuestro destino sin ningún contratiempo.

Excellent service. Pilar was great from the first contact. She made everything very easy and was an excellent communicator, very professional, prompt, friendly and flexible. Would recommend to anyone. We were on a budget so I worked along with Pilar in navigating that.

Pilar y su equipo nos ayudaron a pasar a nuestros 2 perros por aduanas en BCN y luego los transportaron a su destino final. Un servicio de 10! Además, Pilar es muy amable y responde rápidamente a los emails, no importa si es Martes o Domingo. Gracias de nuevo!

TravelDog was absolutely wonderful to work with. She helped us with the export of our kittens to Malaysia and handled everything with such care and professionalism. Her dedication, attention to detail, and genuine love for animals gave us complete peace of mind throughout the process. We are so grateful for her support and would highly recommend her services to anyone.