Relomar Relocation Services

I tried writing a review on how it took them 6 months to import one car, how I got charged for inspections that don't even apply to the car I was importing, or how I was overcharged, but it was denied to be put up. Do yourself a favour go anywhere else. And so you know the Homologacion individual inspection only costs them 1100Euros.

No puedo estar más agradecida después de todo el proceso de mudarme a Tailandia con mis perritas. Relomar lo hizo todo facilísimo: me recogieron de casa en Almería y me llevaron a barajas, Manuel viajó conmigo ayudándome con todo lo que necesitaba y más, Erika fue un apoyo grandísimo cuando las cosas no salían como se esperaban por parte de exportación de animales… todo fue fantástico. 10/10, mil gracias por conseguir que mis perritas estén aquí conmigo

I can highly recommend Guillem and his team at Relomar. They handled the entire process of importing my car from Hong Kong to Spain in a smooth and professional way. Their communications were always very clear. I did not have to worry about anything.

Deeply care and well planed. safe and trustful. They bring my 9 years old French bulldog from Span to Korea in the cabin, Not cargo flight. No need to explain more.

Avoid hiring Relomar or Guillem for car importation! Here's why: Relomar are a transportation broker, not a specialist vehicle importer and because of that they lack the knowledge and control over the import process to deliver good results. Relomar outsources every step of the process from the transportation company to the gestor they use, meaning that you are overcharged and there is a complete lack of accountability when something goes wrong. My experience comes from importing a new car from Germany to Spain during Summer 2023, which was finally concluded when Relomar compensated me for damage to my car in January 2024. 1) Relomar damaged my new car during the transportation process, then falsified documents and lied to deny responsibilty. Upon collecting the car in Madrid, I photographed the damage and promptly informed them. Despite assurance from Relomars representative Guillem G. that they would address it with insurance, Relomar accused me of overcharging when I submitted the repair bill from the official BMW garage in Marbella. They shifted blame, asserting I caused the damage post-collection. Despite evidence and confirmation by their gestor, they now claim the damage existed before collection. The transport company falsely labeled it as "damage from use" without photographic evidence. With a new car from an official BMW dealer, showroom photos and staff as witnesses, the transportation company persists in denying responsibility. Four months later, I've yet to receive compensation. (See photos of the damage and Guillem's unhelpful WhatsApp responses.) 2) Relomar overcharged me at every step of the process. I paid EUR 1550 + IVA for "luxury" transport when the usual rate is more like EUR 800, but my car still got shoved on the back of a regular truck with VW Polos and Renault Clios and damaged during the journey (see photo). Relomar also charged me 21% IVA on top of government fees, which doesn't make any sense. 3) Relomar lack knowledge and experience on the car importation process. I corrected Guillem several times through information I found online and Relomar told me that it wasn't possible for my car to pass the ITV inspection without a complex process to remove parts from the car and get them inspected first. I eventually found a local specialist to correct Relomar's mistakes, my car passed the ITV inspection first time with no extra work and my final bill for all registration fees is over EUR 800 cheaper. This review aims to spare others the stress, time, and money I wasted with Relomar. UPDATE: After four months of arguing and being told "no", I eventually received compensation for the damage caused to my car from Relomar. It took sharing my negative experience on multiple platforms online along with constant back and forth and the threat of legal action to finally reach this conclusion.

Estábamos un poco nerviosos por ser el primer viaje de yeico y por tantas horas pero gracias a la ayuda de todos los encargados de este viaje, todo salió excelente y perfecto. Mi hermano perruno, yeico, llegó muy bien, tranquilo y feliz. Gracias a Ivan y a todo el equipo que colaboró en el proceso. Ivan una muy buena persona le agradecemos el traer a yeico y ayudarnos después de todo. 100% recomendados para enviar a sus mascotas desde y hacia cualquier parte del mundo. Mil gracias ❤️

Nuestra Lola llegó bien ❤️‍ ,un poquito asustada,perro se le pasó todo cuando nos vimos Saltó de alegría,estamos muy contentos con todo el trabajo de Erika Y si algún día tengamos que hacer un viaje ya Sabemos que los de petsRemolar ,Son de confianza y tratan muy bien a las mascotas Besos y Muchísimas Gracias